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Running an Effective & Efficient Back Office (2020/Level 1)


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This workshop has been thoughtfully prepared and recorded – and you can access it immediately. Upon purchase, you’ll receive a link to download a pdf document that gives you immediate access to both the online recording and handouts. ….$137


Keeping the Back Office Humming Along:
Tips for an Efficient & Effective Work Environment (or)
“So much to do, so little time…”

Approximately 68 minutes:

E4= Efficient, Effective Entry Environment

  1. No pain = BIG gain
    • What can go wrong with the most expensive “machine” in your office?
    • “If mama ain’t happy…” (protecting staff and the company’s investment)
    • 8 Environmental factors that can dramatically undermine efficiency
    • Are you guilty of perpetuating false economies?
  2. What YOU can do to take control
    • (At least) 25 cheap tricks to make your workstation more comfortable and efficient
  3. Basic computer & software tools:  insights and recommendations
    • Diane’s approach to computers:  “Outstanding, long-lasting technology at less-than optimal prices”
    • Printers
    • Scanners and copiers
    • Keyboards
    • Mice
    • USB hubs
    • ‘Can’t-live-without’ software
    • More efficiency-oriented software
  4. Office organization that supports office staff
    • Workstation location
    • Duties and interruptions
    • Clutter
    • Filing & storage

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